12/29/2023 0 Comments Crucial conversations book powerpointCopy of image here.Ĭase studies for critical thinking and courageous conversations around social media use. Chapter ResourcesĬopy of RAFTT template (Google docs) for student use. These are conversations that need to be had at the school level, the District level, with teachers, students, and parents. McGraw-Hill.I think the whole book is about crucial conversations, but this chapter in particular tackles a few conversations which I feel are necessary for us to have if we are going to move forward with digital leadership. (2012) Crucial Conversations: Tools for Talking When Stakes Are High. REFERENCES Reference Grenny, J., McMillan, R., Patterson, K., Switzler, Al. Share your facts Tell your story Ask for others’ path Talk tentatively Encourage testing 172)ĬONCLUSION Once an agreement has been made- Building is taking place- Both paths have been considered- Using the S.T.A.T.E skills to explore and explain the differences would be timely and appropriate in moving forward. Restate: “I think I see things differently, let me describe how.” (P. Hearing both sides of the story may reveal where the discrepancies are. Look at your path in relation to the other persons and suggest where you both differ. Disagreement may still be present and part of the conversation. For example: Instead of saying “Wrong, you forgot to mention…,” they say: “Absolutely, In addition, I noticed that…” (p172)Ĭ Compare your path with theirs. RIGHT When the other person has left out an element of the argument, skilled people will agree and build from there. Point out areas of agreement, and then add elements that were left out of the discussion. If you agree with what has been said but the information is incomplete, build. Agree that you agree on something.ī Building upon the foundation. Without any agreement, there is a roadblock preventing progress. THE BREAKDOWN The ABC’s of Crucial ConversationĪ When finding common ground has occurred, there is a foundation from which to move forward. Positive results are more likely to occur when people willingly act on whatever decisions they make-with unity and conviction (p25) It’s called-Pooling.ĪPPLICATION Adding to the pool is more effective and respectful than being right at the expense of others. It’s a proven tool being used in a whole host of Conversation Circles, Mediation, Conflict Resolution and Management Trainings…yielding impressive results. A means by which a few or several can come to the “table” and offer information. The challenge is how to do it effectively!ĭID YOU KNOW? Most arguments are just 5 to 10 percent of the facts and stories which people disagree over.Ī UNIQUE CONVERSATION TOOL There is an effective and widely respected method of engaging in Crucial Conversations. The means varies: Verbal, Written, Silence, Electronically, Sign Language, Body Language etc. Joseph Grenny What the experts are saying! ĭYADS PEOPLE=COMMUNICATION Whether it be a professional, personal or casual relationship, one universal need is unavoidable-the need to communicate. TEXT CRUICIAL CONVERSATIONS TOOLS for TALKING WHEN STAKES ARE HIGH Kerry Patterson, Joseph Grenny, Ron McMillan, Al Sitzler 2012 PARTICIPANTS DYAD Presentation HSP 303 Western Washington University 2013 Teri Fisher & Aletia Bennett
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